First of all, thank you for your trust in practicing with us to prepare for your Pearson Test of English. Our Academic team always strives to provide the best Live-Interactive PTE Practice Platform to help you prepare for PTE effectively and affordably. Nonetheless, there may still be mistakes that we need your reports to make it better.
Both FREE and Premium users are able to report mistakes on the PTE Practice Platform and receive a 25% discount and 1 Premium Day with the same code for each correct report. With this discount code, users can share with their friends!
There is some fundamental information that users need to know to make the right report.
How to report?
Users can report when they practice a specific question or in 2-hour mock tests. For example, if you practice Summarize Written Text, you can report it if you find mistakes by simply clicking the Report Icon next to the question number in the top left-hand corner then the following pop-up will appear, and fill in all required information:
cre: TADE Hub
Category: Pick one category that best describes your issue;
Message: Write more to describe your mistake case to help you get your discount codes faster, at least 5 words and a maximum of 50 words.
Attached files: Take a screenshot of where the issue occurs for our evaluation.
cre: TADE Hub
Note: Each user is ONLY able to report two (02) times in 24 hours. And if users give three consecutively incorrect reports, they will be added to the Blacklist and not be able to report for 15 days.
How long to receive FREE codes?
After sending your Report, you will receive the following pop-up, and left the rest to us.
cre: TADE Hub
In 3 working days after sending your report, you will receive a code that you can use to get a 25% discount and 1 Premium day (not including weekends) if we already checked and confirmed that your report is correct.
If your report is correct, you will receive your code via our Platform Notification system in the top right-hand corner.
If you don’t receive your discount code in 3 working days, it means that your report isn’t correct.
For further discussion, please reach out to us via support@tadehub.com.
Again, our Team always tries our best to serve all beloved users. It depends on the category of your report which decides how long we need to solve the mistake.
If it’s about Word/ Spelling, we may need only 1-2 days. But if it’s about Technical Issue or Feedback Issue, we may need up to seven (07) days. Thus, your mistake will be solved in seven working days, not including weekends.
Benefits of practicing on our DET Practice Platform
Thousands of questions;
2-hour Mock Tests;
Same grading elements as Pearson;
Instant feedback for all question types;
An integrated dictionary;
3 supportive word lists (for Premium users);
Other self-study supporting features.
Watch this video sample feedback on how to utilise our instantly detailed feedback to improve your scores.
It’s all FREE to experience your platform, so go to the PTE Practice Platform, create your FREE account and start your preparation today.
